Dispatcher | Logistics CoordinatorDispatcher | Logistics Coordinator

Key Achievements:

Coordinate truck and driver assignments to ensure timely pickup and delivery of loads. Monitor driver locations, routes, schedules, and delivery status while handling delays or changes. Communicate with drivers and operations teams and maintain accurate dispatch and load records.

Key Achievements:

Answered customer calls, assisted with inquiries, followed up with leads, and helped turn inquiries into bookings. Scheduled appointments, assigned jobs, checked technician availability and locations, and coordinated daily service schedules. Managed tickets, shared job details through WhatsApp, coordinated with technicians, and helped ensure jobs were completed smoothly.

Key Achievements:

Managed customer inquiries through phone, email, and in-person communication. Coordinated appointments, meetings, schedules, and communication between departments. Maintained confidential records and prepared reports with accuracy and attention to detail. Assisted clients by addressing concerns and providing timely administrative support.

Key Achievements:

Assisted customers over the phone by processing orders and resolving concerns. Managed a high volume of customer interactions while maintaining quality service. Updated customer records accurately and completed follow-ups as needed.