Virtual AssistantVirtual Assistant
Alexander
ID Verified$1,500
per month
($9/hour)
Profile Description
I have more than 10 years experience in the BPO setup. Working for 3 different companies. I initially started as a working for a Telecommunications line of business during my stay with Convergys/Concentrix Philippines. I stayed with the company for almost 8 years and had the opportunity to function under different roles. I first took in inbound calls as a Customer Service Representative and took care of customer concern's for billing, account changes and troubleshooting client services. I then g...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Data & Analytics
Customer Success
Content & Writing
Finance & Accounting
E-commerce & Marketplace
Work Experience
Virtual Legal Assistant
US Law Firm
Jun 2025 - Jan 2026
IT Customer Service Senior Analyst
Accenture, Inc.
Oct 2023 - May 2025
Loan Documentation Processor
Wells Fargo International Solutions LLC
May 2021 - Aug 2023
Job Responsibilities:
Top Employee 1st Half of 2023 (Prior to leaving the company) 100% Quality in loans Process for the past 2 years
SME - Operations
Concentrix CVG Philippines, Inc.
Dec 2013 - May 2021