Virtual Assistant

Alexander

ID Verified
1,500/mo
San Jose del Monte City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have more than 10 years experience in the BPO setup. Working for 3 different companies. I initially started as a working for a Telecommunications line of business during my stay with Convergys/Concentrix Philippines. I stayed with the company for almost 8 years and had the opportunity to function under different roles. I first took in inbound calls as a Customer Service Representative and took care of customer concern's for billing, account changes and troubleshooting client services. I then g...

Skills & Expertise

Data & Analytics

Customer Success

Content & Writing

Finance & Accounting

E-commerce & Marketplace

Work Experience

Virtual Legal Assistant

US Law Firm

Jun 2025 - Jan 2026

Excel (Advanced)Email CopywritingQuickBooksBookkeepingGoogle Sheets (Advanced)ChatGPT/ClaudeCopywriting

IT Customer Service Senior Analyst

Accenture, Inc.

Oct 2023 - May 2025

Excel (Advanced)Email CopywritingPhone Support

Loan Documentation Processor

Wells Fargo International Solutions LLC

May 2021 - Aug 2023

Job Responsibilities:

Top Employee 1st Half of 2023 (Prior to leaving the company) 100% Quality in loans Process for the past 2 years

Excel (Advanced)Phone SupportLive Chat SupportCopywriting

SME - Operations

Concentrix CVG Philippines, Inc.

Dec 2013 - May 2021

Phone SupportFinancial ReportingExcel (Advanced)Live Chat Support

Quick Stats

Age38 years
GenderMale
English LevelFluent
ID VerificationVerified