customer support, customer service managercustomer support, customer service manager
Agnes
$650
per month
($4/hour)
Profile Description
Customer support and tele sales professional with experience a handling high number of customer interactions in a fast paced environment at Safaricom. Skilled in communication, problem solving, customer relationship management, and delivering positive customer experiences. Consistently achieved performance targets while maintaining a professional, customer focused approach. Adaptable, proactive, and eager to support growing teams through excellent service and strong interpersonal skills.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Virtual Assistance & Admin
Work Experience
telesales
safaricom
Feb 2025 - Present
Key Achievements:
Consistently achieved and exceeded sales and performance targets Managed high-volume customer interactions efficiently and professionally Resolved customer issues promptly while maintaining customer satisfaction Built strong customer relationships through effective communication Contributed to customer retention and overall sales growth Developed strong problem-solving and multitasking abilities in a fast-paced environment at Safaricom