Social Media Manager / Customer Support ExpertSocial Media Manager / Customer Support Expert
Zoe
ID Verified$1,560
per month
($9/hour)
Profile Description
A results-driven and detail-oriented professional with over three years of experience in administrative support, data management, and client coordination, complemented by recent freelance experience in social media management and content creation. Demonstrates strong organizational skills, excellent communication, and the ability to manage multiple priorities with accuracy and efficiency. Proficient in a wide range of digital tools including Microsoft Office Suite, Google Workspace, Canva, Buff...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Marketing & Growth
Sales & Business Development
Software Development
Design & Creative
Customer Success
Content & Writing
E-commerce & Marketplace
AI & Automation
Work Experience
Social Media Manager
OnlyFans
Sep 2025 - Present
Job Responsibilities:
Create social media content (short, long video, carousel post, etc.) Check emails and respond to potential client messages create traffic using SOE Research ongoing trends for content ideas Post 4-5 posts per week per social (X, Insta, TikTok, etc.) Create a content plan schedule to be seen by the client and use Buffer for the client to check input and communicate using WhatsApp, Discord, and Tele...
Technical Support Expert
Google - Alorica
Jan 2026 - Jul 2026
Job Responsibilities:
Top agent of the month multiple times. Cross-trained multiple support systems (chat, phone, email) Finished product training Maintained satisfactory rate of 4.57 / 5.00
Customer Service Representative
AwesomeOS
Jun 2024 - Mar 2025
Job Responsibilities:
Worked with 6 brands (Savage X Fenty, JustFab, ShoeDazzle, Fabletics, FabKids, Yitty), each with its own procedure Ability to work well and build rapport (Became one of the top agents for 5 months during 8-month tenure) Worked fast and concisely, hitting almost all KPA's during tenure Ability to use different CSR tools such as Zendesk, PureCloud, Showroom, Bond, and Dropship. Ability to work under...
Data Entry Specialist
SP Lead Vaccination Team
Dec 2019 - Aug 2022
Job Responsibilities:
Ability to use Microsoft tools and Google alternatives Organized data using Google Drive and other tools Build a report to be used as statistical data by DOH Responsible for providing precise and fast data set about vaccination Ability to work under pressure with speed and accuracy
Quick Stats
Education
Bachelor's Degree
University of Southeastern Philippines
2021 - 2025