Customer Service, E-commerce RepresentativeCustomer Service, E-commerce Representative

Zia

700/mo

Batangas, Philippines

Looking for Full-time

8 hours/day

Availability: US timezone

$700

per month

($4/hour)

Member since June 2026

Profile Description

With over 5 years of experience in customer service, e-commerce, logistics, and technical support, I have developed strong skills in order management, customer communication, and problem-solving. I am experienced with Shopify, Freshdesk, CRM systems, and Salesforce, and I am highly detail-oriented when handling orders, tracking shipments, and resolving customer concerns.

Top Skills

Phone Support · 3 yearsTechnical Support · 1 yearTicket Management · 1 yearData Entry · <1 yearDropshipping · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Phone SupportAdvanced

Technical SupportIntermediate

Ticket ManagementIntermediate

Live Chat SupportBeginner

Email SupportBeginner

FreshdeskBeginner

E-commerce & Marketplace

ShopifyBeginner

Shopify PlusBeginner

DropshippingBeginner

Order ProcessingBeginner

Order FulfillmentBeginner

Virtual Assistance & Admin

Email ManagementBeginner

Data EntryBeginner

Work Experience

E-commerce Representative

Cubert Inc

Feb 2025 - Mar 2026

Key Achievements:

Experience using Shopify and Freshdesk Resolved technical issues related to email accounts and services.

Live Chat SupportEmail SupportTechnical SupportShopifyTicket ManagementFreshdeskDropshippingOrder Fulfillment

Medical Biller

Valor Global

Apr 2024 - Jun 2025

Key Achievements:

Updating patient insurance information

Email ManagementPhone Support

Quick Stats

Age25 years

English LevelFluent

ID VerificationNot verified

Education

High-school

University of Batangas

2018 - 2020