Xylee

Virtual Assistant | Data Entry Operator | Customer Support

Xylee

ID Verified
800/mo
Lipa City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented and adaptable professional with experience in customer service, quality assurance, fraud analysis, administrative support, and scheduling. Seeking a long-term remote role where I can contribute strong communication, organization, and problem-solving skills while continuing to grow professionally and deliver excellent results.

Top Skills

Data Entry · 4 yearsExcel (Advanced) · 3 yearsGoogle Sheets (Advanced) · 3 yearsCalendar Management · 2 yearsAirbnb · 1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
ZendeskBeginner
Phone SupportBeginner
Ticket ManagementBeginner

Data & Analytics

Google Sheets (Advanced)Advanced
Excel (Advanced)Advanced

E-commerce & Marketplace

ShopifyBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
Amazon FBABeginner

Real Estate Operations

AirbnbIntermediate

Virtual Assistance & Admin

Data EntryAdvanced
Calendar ManagementIntermediate
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
CalendlyBeginner
Personal Assistant ServicesBeginner
Monday.comBeginner
JiraBeginner
AsanaBeginner

Work Experience

Customer Experience Agent

Alorica

Sep 2025 - Apr 2026

Live Chat SupportEmail SupportExcel (Advanced)Amazon FBAData EntryOrder ProcessingPhone SupportTicket Management

Quality Analyst

TaskUs

Jan 2022 - Oct 2025

Google Sheets (Advanced)Excel (Advanced)AirbnbCalendar ManagementMeeting CoordinationDocument ManagementAsanaJiraTicket Management

Quick Stats

Age29 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Education

High-school

Batangas Eastern Colleges

2009 - 2013