Virtual Assistance,Virtual Assistance,
Wendelyn
ID Verified$1,500
per month
($9/hour)
Profile Description
Detail-oriented and adaptable professional with a background in Data Science and hands-on experience in customer service, data entry, and administrative support. Skilled in handling complex inquiries, maintaining accurate and organized data records, and delivering efficient, high-quality service in both financial and healthcare settings. Strong in data management, research, communication, and problem-solving, with the ability to work effectively in fast-paced environments. Currently seeking oppo...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Work Experience
Customer Care Ambassador
SupportZebra
Apr 2024 - Nov 2025
Job Responsibilities:
Maintained strong data accuracy in processing customer information, ensuring error-free records and smooth workflow for both internal teams and clients.
Customer Care Representative
Ubiquity Philippines
Feb 2023 - Apr 2024
Job Responsibilities:
Successfully handled financial-related customer inquiries, providing accurate information and resolving account concerns with professionalism and care.
Customer Care Representative
Teleperformance
Oct 2022 - Dec 2022
Job Responsibilities:
Successfully supported multiple account types—shopping, rewards, credit card, and delinquency—demonstrating strong adaptability and product knowledge. Resolved customer issues efficiently, including card concerns, account setup, payment-related inquiries, and reward system troubleshooting. Maintained accurate and detailed documentation using CRM tools, ensuring smooth follow-up actions and complet...
Quick Stats
Certifications
Education
Bachelor's Degree
University of Science and Technology of Southern Philippines
2018 - 2022