Digital marketer with AI intergrationDigital marketer with AI intergration

Key Achievements:

• Administered internal communications and virtual inventory systems, ensuring real-time updates and accurate reporting. • Produced weekly operations reports and KPI dashboards used by management to drive decisions. • Handled both backend sales documentation and customer support for inquiries, finance options, and delivery coordination. • Supported digital lead generation tracking and customer relationship development, increasing repeat inquiries

Key Achievements:

• Took lead on CRM implementation and optimization (Zoho), streamlining customer acquisition and post-sale follow-up. • Designed automated sales support workflows that improved response time and increased prospect conversion rates. • Acted as the central liaison for sales

Key Achievements:

• Delivered real-time support via email, chat, and phone to streamline pre- and post-sale interactions. • Managed appointment bookings and CRM database, improving customer profiling and engagement records. • Assisted in virtual coordination of vehicle sales consultations and follow-ups, applying persuasive communication techniques. • Kept accurate customer records and ensured timely task completion, laying the groundwork for scalable customer service models.