Veronicah

Virtual Executive Assistant

Veronicah

ID Verified
1,500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Over the past three years, I have supported U.S.-based executives remotely, managing complex calendars, coordinating international travel, handling communications, and making sure nothing falls through the cracks. I don't wait to be told what needs to be done; I anticipate it. At Old Mutual Kenya, I managed a full client portfolio, resolved issues independently, and maintained CRM records with precision. I have worked across time zones without missing deadlines, built systems that saved hours ev...

Skills & Expertise

AI & Automation

PerplexityAdvanced
DALL-EAdvanced
Jasper AIAdvanced

Content & Writing

Customer Success

Design & Creative

CanvaAdvanced

Work Experience

Executive Assistant

N/A

Jun 2023 - Apr 2026

Job Responsibilities:

• I took full ownership of day-to-day executive office operations, ensuring all administrative functions run smoothly and efficiently across time zones. • Managed complex calendar, team sessions, board meetings, and cross-time-zone calls, proactively resolving conflicts and optimizing the executive's time. • Coordinated international and domestic travel arrangements, including flights, hotels, g...

Email SupportLead ManagementCalendar ManagementExecutive Assistant ServicesDocument ManagementMeeting CoordinationResearch & Information GatheringTravel PlanningEmail ManagementPersonal Assistant Services

Customer success manager

Old Mutual

Sep 2023 - Sep 2024

Job Responsibilities:

• Applied advanced search and prospecting techniques to source high-quality leads and accurate contact information for new business development opportunities. • Conducted proactive outreach to existing insurance clients, addressing inquiries, performing needs analysis, and recommending suitable products, maintaining high levels of client satisfaction. • Managed all customer email support, ensuri...

Live Chat SupportEmail SupportLead ManagementMeeting CoordinationDocument Management

Social Media Manager

Direct Client

Jan 2022 - Dec 2022

Job Responsibilities:

• Managed and grew client LinkedIn and Instagram presence, increasing visibility, follower engagement, and brand consistency through strategic content planning and daily community interaction. • Designed marketing graphics using Canva, • Wrote blog posts and social media copy and handled all content scheduling and analytics tracking to ensure consistent brand growth.

CanvaPerplexityDALL-E

Quick Stats

Age26 years
GenderFemale
English LevelConversational
ID VerificationVerified

Certifications

ALX Virtual Assistance

Education

Associate's Degree

Chuka University

2018 - 2021