Vanessa

CS Specialist | GVA | Administrative Staff | Cold Caller

Vanessa

ID Verified
2,500/mo
General Trias, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated Virtual Assistant and Customer Support Professional with over 5 years of experience providing administrative, operational, and customer service support across remote environments. Skilled in resolving customer inquiries, processing orders, tracking shipments, handling refunds, managing calendars and appointments, performing accurate data entry, and maintaining organized records. Experienced in supporting executives and project managers with administrative tasks, training documentation,...

Top Skills

Amazon FBA · <1 yearBasecamp · <1 yearBlog Writing · <1 yearCalendar Management · <1 yearCoda · <1 year

Skills & Expertise

Content & Writing

Email CopywritingBeginner
Creative WritingBeginner
Technical WritingBeginner
Blog WritingBeginner
Product DescriptionsBeginner
ContentfulBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Lead ManagementBeginner
ZendeskBeginner
CrispBeginner

E-commerce & Marketplace

Amazon FBABeginner
Order ProcessingBeginner
Order FulfillmentBeginner
Inventory ManagementBeginner

Specialized Skills

Terms & ConditionsBeginner
Online Course CreationBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Document ManagementBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
Monday.comBeginner
JiraBeginner
BasecampBeginner
CodaBeginner

Quick Stats

Age37 years
English LevelConversational
ID VerificationVerified