Valentine

executive virtual assistant/ customer support

Valentine

ID Verified
600/mo
Nakuru (Nakuru), Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Highly motivated and dependable professional with experience in customer service, administration, sales support, data entry, and virtual assistance. I bring excellent communication, strong attention to detail, and a proactive approach to solving problems and supporting customers. Comfortable working independently in remote environments, managing multiple priorities, learning new systems quickly, and consistently delivering accurate, high-quality work. I am committed to creating positive customer...

Top Skills

B2C Sales · 2 yearsAsana · <1 yearCalendar Management · <1 yearCalendly · <1 yearClickUp · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
Email SupportBeginner
ZendeskBeginner

Sales & Business Development

B2C SalesIntermediate
SalesforceBeginner
Cold CallingBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Research & Information GatheringBeginner
Executive Assistant ServicesBeginner
Data EntryBeginner
Travel PlanningBeginner
Calendar ManagementBeginner
AsanaBeginner
TrelloBeginner
ClickUpBeginner
Monday.comBeginner
NotionBeginner

Work Experience

senior sales associate

Adidas

Aug 2021 - Mar 2026

Key Achievements:

Consistently contributed to achieving and exceeding monthly sales targets. Increased sales through effective upselling, cross-selling, and product recommendations. Built strong customer relationships, encouraging repeat business and customer loyalty. Maintained accurate stock records and helped reduce inventory discrepancies. Recognized for providing excellent customer service and resolving customer concerns professionally. Supported team members in achieving daily sales and operational goals.

Email SupportResearch & Information GatheringSalesforcePhone SupportEmail ManagementDocument Management

Quick Stats

Age31 years
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

ALX/virtual Assistance

Education

Associate's Degree

mount kenya university

2014 - 2017