Virtual AssistantVirtual Assistant
Trekingverly
ID Verified$800
per month
($5/hour)
Profile Description
I’m looking for a role where I can help keep things organized and make everyday tasks easier for the team. I enjoy being the person who takes care of the details—whether that’s managing schedules, staying on top of emails, or keeping things moving when everyone else is busy. I work best in environments where I can be proactive and trusted to handle responsibilities without needing constant guidance. A small example: in a previous role, a teammate was out for the day and a few quick tasks starte...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Specialized Skills
Sales & Business Development
Work Experience
Clinical Support Staff
ResolvedCx
Oct 2024 - Nov 2025
Key Achievements:
Coordinated patient appointments and clinical schedules to ensure timely care delivery. • Assisted healthcare providers with clinical documentation and record management, enhancing workflow efficiency. • Verified patient information and processed intake forms accurately, maintaining compliance with HIPAA regulations. •Facilitated patient communications, follow-ups, and inquiries with professionalism. •Maintained compliance with HIPAA and company policies. •Supported workflow efficiency to enhance provider and patient experience. •Managed administrative tasks to ensure smooth telehealth operations. •Delivered empathetic and high-quality support to patients and care teams.
Customer Service Representative
Concentrix CVG Philippines
May 2024 - Sep 2024
Key Achievements:
Labeled and categorized data to support AI and machine learning model development. • Ensured adherence to strict confidentiality and data privacy standards. • Collaborated with a global team to maintain consistency and efficiency in data projects. • Managed tasks efficiently in a fast-paced, detail-oriented environment.
Customer Service Representative
OfficePartners 360
Aug 2023 - May 2024
Key Achievements:
Processed purchase orders from healthcare facilities, ensuring accurate and timely order fulfillment. • Assisted clients with inquiries on product availability, pricing, and specifications to enhance customer satisfaction. • Managed client communications through email and Salesforce CRM, maintaining detailed records of interactions.
Pod Support
ResolvedCx
Mar 2022 - Feb 2024
Key Achievements:
Processed purchase orders from healthcare facilities, ensuring accurate and timely order fulfillment. • Assisted clients with inquiries on product availability, pricing, and specifications to enhance customer satisfaction. • Managed client communications through email and Salesforce CRM, maintaining detailed records of interactions.