Customer Support and Virtual AssistantCustomer Support and Virtual Assistant
Tonirose
ID Verified1,200/mo
Kalibo, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,200
per month
($7/hour)
Member since October 2026
Profile Description
If you are looking for an executive-level Virtual Assistant who can manage complex operations, handle sensitive client relationships with white-glove care, and keep your business running smoothly without constant supervision, I am here to help. With over 16 years of experience in high-touch customer support, case analysis, and operational upkeep—including 11 years with Upwork—I specialize in partnering with busy founders, executives, and team leads to take administrative burdens completely off ...
Top Skills
Jira · 10 yearsTicket Management · 10 yearsZendesk · 10 yearsCalendar Management · 6 yearsDocument Management · 6 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Ticket ManagementExpert
ZendeskExpert
Phone SupportExpert
Email SupportExpert
Technical SupportExpert
LiveChatExpert
Lead ManagementExpert
FreshdeskAdvanced
Live Chat SupportBeginner
Virtual Assistance & Admin
JiraExpert
Calendar ManagementExpert
Email ManagementExpert
Document ManagementExpert
NotionExpert
Meeting CoordinationAdvanced
Travel PlanningIntermediate
TrelloIntermediate
Executive Assistant ServicesBeginner
Quick Stats
Age40 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Education
Associate's Degree
Saint Gabriel College
2003 - 2005