Sunshine

Cold Caller|Appointment Setter|Real Estate|Customer Service

Sunshine

1,200/mo
Malolos, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m a Telemarketer and Sales professional with 15+ years of experience in call center and remote environments, with a strong background in cold calling, outbound sales, appointment setting, lead generation, prospect qualification, customer service, and follow-up. I have several years of experience working remotely with U.S.-based campaigns, including real estate property-owner outreach and acquisition calls. I have also worked in winback campaigns, insurance lead qualification, appointment sett...

Top Skills

Cold Calling · 6 yearsB2C Sales · 5 yearsLead Generation · 5 yearsPhone Support · 5 yearsFollow Up Boss · 4 years

Skills & Expertise

Customer Success

Phone SupportExpert
Lead ManagementIntermediate

Real Estate Operations

Follow Up BossAdvanced

Virtual Assistance & Admin

Data EntryAdvanced

Human Resources

US RecruitingBeginner

Sales & Business Development

Cold CallingExpert
B2C SalesExpert
Lead GenerationExpert

Work Experience

Outbound Caller – Winback Campaign | Remote

Workfor7

Feb 2026 - Aug 2026

Key Achievements:

• Made outbound calls to former customers to re-engage inactive customers and identify opportunities for renewed business. • Followed campaign scripts while adapting conversations based on customer responses. • Documented call outcomes, customer information, and follow-up requirements accurately. • Performed data entry and email outreach to support lead follow-up and campaign tracking. • Collected payments from residential and commercial customers. • Conducted first-round interviews with applicants as part of the company's hiring process.

US RecruitingPhone Support

Cold Caller / Hiring Manager / Virtual Assistant – Real Estate |

Tampa Bay Housing Partners

Apr 2022 - Feb 2026

Key Achievements:

• Conducted high-volume outbound calls to U.S. property owners as part of real estate acquisition campaigns. • Presented property acquisition offers and identified owners who were potentially interested in selling. • Built rapport with property owners and used qualifying questions to determine seller motivation and level of interest. • Handled objections and maintained professional conversations with prospects. • Documented lead information, call outcomes, notes, and follow-up requirements. • Supported the client's cold-calling operation as a Hiring Manager. • Recruited and helped onboard additional cold callers based on campaign requirements. • Assisted with administrative and virtual-assistant tasks related to the remote operation.

Follow Up BossLead ManagementLead GenerationPhone SupportCold CallingData Entry

Medicare Insurance Fronter / Lead Qualifier | Remote |

Morgan Fidelity Associates

Jan 2020 - Mar 2022

Key Achievements:

• Conducted outbound calls to U.S. prospects and asked qualifying questions to identify potential Medicare insurance opportunities. • Screened and qualified prospects based on campaign requirements. • Transferred qualified prospects to Medicare Specialists for the next stage of the sales process. • Maintained professional communication while handling high-volume outbound calling. • Focused on lead quality and accurate qualification before transferring prospects.

Phone SupportCold CallingLead Generation

Quick Stats

Age39 years
English LevelFluent
ID VerificationNot verified
Portfolio
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