Virtual Assistant

Sibongulwazi

1,000/mo
South Africa
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I’m highly proficient with Google Workspace and Asana, which I use daily to keep executives organized. More importantly, I’m very proactive, I don’t wait to be told what needs doing. I anticipate scheduling conflicts, prepare briefing notes in advance, and flag potential issues early so the executive can stay focused on high-level work. What makes me a strong hire is that I don’t just complete tasks, I actively protect the executive’s time and focus. I’m organised, discreet, and very proactive....

Top Skills

Accounts Payable/Receivable · 4 yearsBookkeeping · 4 yearsEmail Support · 4 yearsPhone Support · 4 yearsQuickBooks · 4 years

Skills & Expertise

Customer Success

Phone SupportAdvanced
Email SupportAdvanced
Lead ManagementAdvanced
Live Chat SupportIntermediate
Social Media SupportIntermediate
ZendeskIntermediate

Finance & Accounting

QuickBooksAdvanced
BookkeepingAdvanced
Accounts Payable/ReceivableAdvanced

Virtual Assistance & Admin

Calendar ManagementAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
Research & Information GatheringAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Meeting CoordinationAdvanced
Personal Assistant ServicesAdvanced
CalendlyAdvanced
AsanaAdvanced
Monday.comAdvanced
TrelloIntermediate

Data & Analytics

Google Sheets (Advanced)Intermediate
Excel (Advanced)Intermediate

Work Experience

Executive Virtual Assistant

DigiWorks

Aug 2023 - Present

Key Achievements:

As an Executive Virtual Assistant my responsibilities include: # Managing complex calendars for the Senior Executive, coordinating domestic and international meetings across multiple time zones. # Screening, prioritising, and responding to high-volume email correspondence on behalf of the Executive. # Preparing briefing documents, presentations, and meeting agendas; capturing and distributing accurate minutes and action items. # Conducting research and compiling reports to support executive decision-making. # Maintaining confidential files and handling sensitive information with discretion. Achievements: # I streamlined the Executive calendar management across two time zones, reducing scheduling conflicts by 40% and freeing up 8–10 hours of executive time weekly. # Reducing email response lag by implementing prioritisation systems and templates, cutting average turnaround from 24 hours to under 4 hours for critical messages. # I built and maintained a centralised digital filing system that improved document retrieval time by 60% and strengthened information security compliance.

Social Media SupportEmail SupportEmail ManagementCalendar ManagementResearch & Information GatheringMeeting CoordinationPersonal Assistant ServicesDocument ManagementCalendlyGoogle Sheets (Advanced)Excel (Advanced)Executive Assistant ServicesData Entry

Quick Stats

Age36 years
English LevelFluent
ID VerificationNot verified

Certifications

Financial Planning

Education

Certificate

University of Free State

2023 - 2024

Bachelor's Degree

University of South Africa

2014 - 2019