Healthcare- Customer Service RepresentativeHealthcare- Customer Service Representative
SHIELA
$900
per month
($5/hour)
Profile Description
MY NAME IS SHIELA MONIQUE ASICO, RESIDENT OF PASIG CITY. I HAVE MORE THAN 9 YEARS EXPERIENCE IN BPO INDUSTRY FOR iT AND CS. I SPECIALIZE IN DATA ENTRY, ADMIN TASK, ORDER FULLFILLMENT AND FOLLOW UP, PAYMENTS, RETURN AND CUSTOMER SUPPORT. I AM CURRENTLY WORKING AS CS REP FOR USMED, ONE OF THE MAIL-ORDERED PHARMACY IN FLORIDA US. IN MY CURRENT ROLE, I WAS RESPONSIBLE FOR PROCESSING REORDERS, UPDATING PATIENT DATABASE, PAYMENTS , RETURNS AND SCHEDULING. I ALSO USED TO WORK WITH SITEL AS CS REP FOR...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Customer Success
Specialized Skills
Virtual Assistance & Admin
Sales & Business Development
Work Experience
CUSTOMER SERVICE REP
DME SERVE PH
Dec 2022 - Jun 2026
it SERVICEDESK
TATA CONSULTANY SERVICES
Mar 2019 - Jun 2022
CUSTOMER SERVICE REP
SITEL PH
Mar 2016 - Jan 2019
Quick Stats
Education
Bachelor's Degree
Adamson University
2013 - 2017
Bachelor's Degree
Ateneo De Naga University
2010 - 2011