Virtual Assistant/Customer Service RepresentativeVirtual Assistant/Customer Service Representative
Sheila
400/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone
$400
per month
($2/hour)
Member since October 2026
Profile Description
Detail-oriented Customer Service and Operations Support Specialist with over 4 years of experience supporting US-facing clients in remote environments. Skilled in structured email communication, job tracking, documentation management, operational reporting, and cross-functional coordination Experienced in preparing client-facing reports, maintaining organized digital records, tracking job costs, and ensuring timely, professional customer communication. Known for strong written English, accuracy,...
Top Skills
Asana · 4 yearsBookkeeping · 4 yearsClickUp · 4 yearsData Entry · 4 yearsExecutive Assistant Services · 4 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Finance & Accounting
QuickBooksAdvanced
XeroAdvanced
BookkeepingAdvanced
Payroll ProcessingBeginner
Virtual Assistance & Admin
Travel PlanningAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
Research & Information GatheringAdvanced
AsanaAdvanced
NotionAdvanced
ClickUpAdvanced
Monday.comAdvanced
TrelloAdvanced
Calendar ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Work Experience
Program Coordinator
Glide skates Limited
Jan 2025 - Present
QuickBooksPayroll ProcessingCalendar ManagementExecutive Assistant ServicesMeeting CoordinationDocument ManagementBookkeepingTravel PlanningResearch & Information GatheringPersonal Assistant ServicesClickUp
Quick Stats
Age27 years
English LevelConversational
ID VerificationNot verified
Education
Bachelor's Degree
The Cooperative University Of Kenya
2018 - 2020