Sheila

Virtual Assistant, Administrative Support,

Sheila

ID Verified
500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

A results driven virtual professional with experience in customer support, administrative assistance, and social media management. Skilled in managing emails, calendars, client communication and digital workflows with efficiency and accuracy. Highly organized, detail oriented, and able to deliver quality work independently with minimal supervision. Quick to adapt to new tools and systems, with strong communication skills suited for international clients. Seeking high level remote opportunities w...

Skills & Expertise

Virtual Assistance & Admin

Marketing & Growth

E-commerce & Marketplace

Content & Writing

Specialized Skills

Work Experience

Customer Support & Front Office Assistant

universal company limited

Jan 2025 - Mar 2026

Job Responsibilities:

1. Provided professional customer support, handling inquiries both in-person and through phone communication 2. Managed bookings, scheduling, and front office coordination 3. Maintained organized records and ensured efficient daily operations Developed strong communication, multitasking, and problem-solving skills Tools: Phone systems, Microsoft Office, Scheduling tools

Travel PlanningEmail ManagementCalendar ManagementEmail CopywritingDocument ManagementData EntryExecutive Assistant Services

Social Media Manager & Client Support

Kaya Elegant Event

Dec 2024 - Mar 2025

Job Responsibilities:

1. Managed social media accounts by creating content, scheduling posts, and engaging with audiences 2. Responded to client inquiries, messages, and comments in a timely and professional manner 3. Designed basic marketing materials using Canva to enhance online visibility Coordinated bookings and client requests, ensuring smooth communication and service delivery 4. Assisted in growing brand prese...

Calendar ManagementTikTok AdsEmail ManagementFacebook MarketplaceData EntryDocument ManagementTikTok Shop

Virtual Assistant & Administrative Support

safiri company limited

Feb 2024 - Nov 2024

Job Responsibilities:

1. Managed client communication via phone, email, and messaging platforms, ensuring timely and professional responses 2. Organized calendars, scheduled appointments, and coordinated daily tasks to improve workflow efficiency 3. Performed accurate data entry and maintained digital records using tools such as Google Docs and Excel 4. Handled customer inquiries and resolved issues, contributing to im...

Calendar ManagementData EntryTravel PlanningEmail ManagementEmail MarketingExecutive Assistant Services

Quick Stats

Age21 years
GenderFemale
English LevelFluent
Other Languages
EnglishFluent
SwahiliFluent
ID VerificationVerified
Portfolio
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Certifications

workflow specialist
certified Virtual Assistant
Software Engineering
medical virtual Assistant

Education

Certificate

KMTC

2022 - 2023