Sheena

Executive Virtual Assistant | General VA | SMM

Sheena

ID Verified
1,200/mo
Baguio City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

High-Performance Executive Assistant & Social Media Manager with 2+ years of remote experience supporting C-suite executives and cross-functional teams across the solar energy and staffing sectors. Proven track record in high-volume inbox management (150+ daily emails), end-to-end CRM administration across Salesforce and HubSpot (50+ active accounts), and driving operational efficiency—reducing client application turnaround by 25%. Expert in executive calendar management, AI-driven workflow auto...

Top Skills

Canva · 3 yearsAsana · 2 yearsCalendar Management · 2 yearsData Entry · 2 yearsDocument Management · 2 years

Skills & Expertise

AI & Automation

Copy.aiBeginner
ZapierBeginner

Content & Writing

Technical WritingIntermediate
Editorial Calendar ManagementIntermediate
ScriptwritingIntermediate
Blog WritingBeginner
CopywritingBeginner

Customer Success

Email SupportIntermediate
Phone SupportIntermediate
Social Media SupportBeginner

Design & Creative

CanvaAdvanced
Social Media GraphicsIntermediate
Presentation DesignIntermediate
User ResearchBeginner
PrototypingBeginner
Logo DesignBeginner
CapCutBeginner

Human Resources

Candidate SourcingBeginner

Marketing & Growth

HubSpotIntermediate
Facebook Business ManagerBeginner
Hootsuite/BufferBeginner

Sales & Business Development

Zoho CRMIntermediate
Cold CallingIntermediate
Cold Email OutreachIntermediate
SalesforceBeginner

Virtual Assistance & Admin

Calendar ManagementIntermediate
Email ManagementIntermediate
Document ManagementIntermediate
Data EntryIntermediate
Executive Assistant ServicesIntermediate
AsanaIntermediate
Monday.comIntermediate
NotionIntermediate
TrelloIntermediate
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner

Work Experience

Laboratory Asisstant Intern

Bureau of Fisheries and Aquatic Resources

Jan 2024 - Feb 2024

Key Achievements:

● Demonstrated meticulous data collection by compiling, analyzing, and logging daily water quality metrics, temperature, and humidity records with zero discrepancies under strict compliance protocols. ● Managed laboratory inventory and asset tracking, maintaining an accurate real-time log that supported uninterrupted operations during high-volume testing periods.

Data EntryResearch & Information Gathering

Executive Assistant

HNWI Client

Jul 2023 - Dec 2023

Key Achievements:

• Managed full-cycle candidate screening for technical roles (SAP Developers, Front-End Engineers, Python Developers) across BambooHR and Greenhouse independently ltering applicant pools and surfacing top-tier candidates for executive review. • Produced accurate, structured meeting minutes from executive sessions, ensuring decisions and action items were clearly documented and distributed to relevant stakeholders. • Setup and launched a custom Notion dashboard that centralized task tracking, project pipelines, and team documentation, reducing information scatter and improving visibility across operations.

Email SupportCandidate SourcingNotionResearch & Information GatheringData EntryDocument ManagementCold Email Outreach

Executive Assistant

RSolar Group

Mar 2023 - Jul 2023

Key Achievements:

• Owned the full executive inbox, triaging 150+ daily emails and implementing a priority-coded system that achieved a clean, categorized inbox and cut average client response time by an estimated 30%. • Drove end-to-end CRM integrity across Salesforce and HubSpot, uploading and auditing compliance documentation for 50+ active residential solar applications maintaining a zero-error record on regulatory submissions. • Accelerated project timelines by independently pursuing missing client documentation, reducing solar application approval turnaround by 25% and freeing up executive bandwidth for high-value sales activity. • Managed complex multi-time-zone calendars for senior leadership, scheduling 20+ weekly client consultations and internal strategy meetings with zero conicts or missed appointments. • Served as the executive's primary liaison between internal teams and external clients, handling sensitive communications independently and escalating only when required.

Email SupportPhone SupportCold Email OutreachCold CallingZoho CRMCalendar ManagementEmail ManagementDocument ManagementData EntryExecutive Assistant ServicesMonday.comCalendly

Social Media Manager

Virtual Regis Staffing

Apr 2022 - Jul 2022

Key Achievements:

• Drove consistent organic engagement growth by building and executing data-informed daily publishing schedules across Instagram and Facebook. • Built cohesive brand identities from the ground up, curating visual systems and producing professional-grade creative assets in Canva. • Automated content workows 2 weeks in advance using scheduling platforms, eliminating last-minute bottlenecks and ensuring zero missed publishing deadlines.

Social Media SupportLogo DesignCanvaSocial Media GraphicsCapCutBlog WritingFacebook Business ManagerHootsuite/BufferPresentation DesignCalendar ManagementEmail ManagementData Entry

Part-time Cold Caller

RSolar Group

Jan 2022 - Mar 2022

Key Achievements:

• Conducted targeted outbound outreach to prospective residential solar clients, building rapport and qualifying leads through consultative conversations before handing off to the sales team. • Maintained clean, up-to-date client records in CRM daily, ensuring continuity for the broader sales pipeline.

Phone SupportCold CallingDocument ManagementData EntryMonday.com

Quick Stats

Age20 years
English LevelConversational
Other Languages
IndonesianBasic
ID VerificationVerified

Education

Bachelor's Degree

University of the Cordilleras

2025 - present

High-school

St. Adelaide School-Philippines

2020 - 2022