Quality Assurance Specialist

She

ID Verified
420/mo
Bacolod City, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

I am a detail-oriented and reliable professional with solid experience in BPO industry works as a CSR and transitioned to Quality Assurance Specialist. I managed data entry, and customer-focused coordination. I specialize in managing email correspondence, organizing data efficiently using Excel, and ensuring accurate order processing within operational systems. I take pride in my ability to stay organized in fast-paced environments while maintaining accuracy and consistency in every task. I am ...

Skills & Expertise

Customer Success

Content & Writing

Design & Creative

CanvaBeginner
Logo DesignBeginner

E-commerce & Marketplace

Marketing & Growth

Sales & Business Development

B2B SalesBeginner

Specialized Skills

Virtual Assistance & Admin

Data EntryBeginner
Monday.comBeginner
ClickUpBeginner

Work Experience

Quality Assurance Specialist/CSR

Panasiatic Solutions

Nov 2020 - May 2026

Job Responsibilities:

*Experienced in customer service and administrative support with strong communication, problem-solving, and organizational skills. *Proven ability to handle multiple customer inquiries while maintaining accuracy and professionalism. *Quick learner with experience adapting to new systems and workflows in fast-paced environments. *Strong focus on delivering positive customer experiences and resolvin...

Live Chat SupportCreative WritingExcel (Advanced)Google Analytics 4Technical SupportProduct DescriptionsGoogle Sheets (Advanced)CanvaLiveChatTechnical Writing

Quick Stats

Age34 years
GenderFemale
English LevelFluent
ID VerificationVerified