Team Leader/Virtual AssistantTeam Leader/Virtual Assistant

I have over eight years of experience in customer service and team leadership, specializing in guiding remote and onsite teams with empathy and accountability. I am skilled in multichannel support, voice, chat, and email and proficient in tools such as Microsoft Office, Google Workspace, Salesforce, Hubstaff, and Slack. I am flexible with rotating shifts and U.S. time zones, and I take pride in handling personal information with the highest level of confidentiality and compliance. I am eager to ... See more