Shadea

Admin Support, Insurance ,Customer Service

Shadea

850/mo
Dumaguete City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented BPO professional with 5 years of experience in customer service and insurance operations, supporting international accounts across the US, UK, Canada, and Australia. Experienced in quality checking, proofreading, data validation, process compliance, documentation, and reviewing work against established standards. Proven ability to maintain accuracy and productivity in high-volume environments while identifying discrepancies and incomplete information. Strong communicator with...

Top Skills

Canva · 5 yearsEmail Support · 5 yearsPhone Support · 5 yearsIntercom · 4 yearsLive Chat Support · 4 years

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
JiraBeginner
NotionBeginner

Sales & Business Development

Linkedin OutreachBeginner

Design & Creative

CanvaExpert
Adobe IllustratorBeginner
CapCutBeginner
Video EditingBeginner
Final Cut ProBeginner

Data & Analytics

Excel (Advanced)Beginner
Power BIBeginner
Google Sheets (Advanced)Beginner

Customer Success

Phone SupportExpert
Email SupportExpert
Live Chat SupportAdvanced
Ticket ManagementAdvanced
Video SupportAdvanced
ZendeskAdvanced
IntercomAdvanced
Social Media SupportBeginner
Technical SupportBeginner

Quick Stats

Age24 years
English LevelConversational
ID VerificationNot verified