Operations & Customer Service AssociateOperations & Customer Service Associate
SARIKA
1001/mo
Cavite, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1001
per month
($6/hour)
Member since November 2025
Profile Description
Operations and Customer Experience Leader with 5+ years of success in healthcare, telecom, and service-based industries, combining empathy with precision to deliver measurable results. Proven record of leading high-performing teams, streamlining workflows, and driving service excellence that builds lasting client trust. Skilled in training and mentoring staff, improving operational efficiency by up to 35%, and managing multi-channel communications to maintain 95%+ satisfaction ratings. Adep...
Top Skills
Email Support · 5 yearsLive Chat Support · 5 yearsLiveChat · 5 yearsPhone Support · 5 yearsTechnical Support · 5 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Video SupportBeginner
Technical SupportExpert
CrispBeginner
LiveChatExpert
Virtual Assistance & Admin
Calendar ManagementBeginner
Specialized Skills
Telehealth SupportAdvanced
Mental Health SupportBeginner
Quick Stats
Age27 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications
Building a HIPAA Compliance Program
Customer Service: Creating Customer Value