Executive Virtual Assistant|Executive Virtual Assistant|

Key Achievements:

Managed the CEO’s Outlook inbox, sorting incoming emails, flagging priority messages, removing unnecessary clutter, and organizing correspondence for follow-up. Organized the CEO’s files and documents, grouping records into a consistent structure for quicker retrieval. Maintained and updated the company’s stakeholder and partner database, recording contact details, outreach status, responses, and follow-up actions. Prepared country snapshots and market research within 1–3 hours per assignment, covering key sectors, institutions, opportunities, and relevant stakeholders. Prepared SWOT analyses within 1–2 hours, assessing the strengths, weaknesses, opportunities, and risks of selected countries and sectors. Researched potential webinar speakers, checking their expertise, professional background, organizations, and fit with specific webinar topics. Drafted and sent speaker invitations through Outlook and managed follow-ups, updating outreach status based on responses and pending actions. Drafted formal letters to government ministries, officials, institutions, and partners, typically completing standard correspondence within 30–60 minutes after researching the appropriate recipient and context. Created a step-by-step guide for speaker outreach, documenting how to prepare, send, and follow up on speaker invitations. Used Trello to track tasks, deadlines, and follow-ups, keeping assignments organized and visible across ongoing work.

Key Achievements:

Completed an inbox-cleanup task in about 2 hours, sorting emails by priority, organizing follow-ups, and making important messages easier to action. Coordinated calendar appointments across different time zones, resolving scheduling conflicts and reducing unnecessary back-and-forth. Organized documents and files, creating a clear folder structure and naming system so important records could be located quickly when needed. Completed approximately 3 hours of business research, gathering information from multiple sources and turning the findings into a clear, client-ready report. Cleaned and organized client and contact records, making information easier to find, update, and maintain. Built [link hidden] workflows and automations to reduce repetitive updates and simplify task tracking and follow-ups. Created Google Forms to collect client and customer information in a structured format, making responses easier to review and process. Managed customer support tickets, reviewing incoming requests, prioritizing issues, updating ticket records, and following up on unresolved requests. Set up a Trello task-management system in about 1 hour, organizing work by priority, deadline, and status for easier tracking.