HR, Document Control and Dental CoordinatorHR, Document Control and Dental Coordinator

Key Achievements:

I manage all Human Resources issues for Grievia, a non-government organization (NGO) The tasks include: Onboarding and offboarding of volunteers in the organization. Creating and implementing SOPs for the onboarding and offboarding process. Posting available volunteer positions in the Idealist ATS. Handling inquiries and disseminating information to all applicants and current volunteers.

Key Achievements:

Served as the primary point of contact for resume-related inquiries, keeping documentation accurate, consistent, and professional across 80+ employee records. Improved document compliance by 75% by maintaining SharePoint folders for new hires, rehires, and terminations, and worked with the Director of Pursuits to build out SOPs that made document control a lot more manageable Strengthened brand consistency by 62% by building and refreshing employee resumes using a standardized Word template, bringing 30+ files into the new format. To give leadership visibility, I created an Excel database to track resume updates and help push on-time documentation compliance used in proposal bids by 55%. Worked closely with HR and Field Operations to keep certifications and project experience current in resumes, pulling from Excel reports and Airtable to make sure employees were ready for client projects each year. Reformatted construction project profiles for use in proposals, helping the team put together stronger bids and stay competitive

Key Achievements:

Matched clinicians to open positions according to skill and experience alignment and client needs, resulting in a 60% placement success rate Pre-screened candidates against detailed client specifications, reducing average vacancy fill time by 35% and improving submission-to-hire conversion. Conducted 70+ candidate interviews per week over phone and text, ensuring positive engagement during the screening process. Coordinated onboarding documentation, including direct deposit and tax forms, ensuring timely completion and candidate readiness

Key Achievements:

Reviewed and corrected errors in 80% of patient files in Denticon, reducing front desk issues and improving patient check-in efficiency. Contributed to a 43% improvement in team verification efficiency by providing technical and insurance portal support to teammates. Increased team productivity by 45% by creating standardized Microsoft Word data-entry templates that streamlined verification workflows.