Account ManagerAccount Manager
Ruel
1,000/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since August 2026
Profile Description
MAGIC Customer Success - VA & Account Manager | January 2024 – Present Managed key client accounts from initial onboarding through strategic growth phases, consistently ensuring operational continuity and client retention. Led a high-performing team of Virtual Assistants, directly overseeing onboarding, tailored training, performance evaluations, and attendance tracking. Executed account expansion discovery, minimized client churn, and efficiently managed candidate replacements to safeguard ser...
Top Skills
Calendar Management · 7 yearsCoaching & Mentoring · 7 yearsDocument Management · 7 yearsPerformance Management · 7 yearsData Entry · 6 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Live Chat SupportAdvanced
Email SupportIntermediate
Video SupportIntermediate
ZendeskIntermediate
Ticket ManagementIntermediate
Customer.ioIntermediate
Virtual Assistance & Admin
Calendar ManagementExpert
Document ManagementExpert
Data EntryExpert
Travel PlanningAdvanced
Personal Assistant ServicesIntermediate
AsanaIntermediate
ClickUpIntermediate
CalendlyIntermediate
NotionIntermediate
Specialized Skills
Performance ManagementExpert
Coaching & MentoringExpert
OnboardingIntermediate
Quick Stats
Age29 years
English LevelFluent
ID VerificationNot verified