Rozel

Cold Caller

Rozel

500/mo
Surigao City, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am an experienced Cold Caller with more than two years of experience in outbound calling for both businesses and individual customers. I have worked on loan consolidation, Medicare, life insurance, and digital marketing campaigns where I contacted prospects, qualified leads, handled objections, and transferred or scheduled interested customers. I am confident speaking with people over the phone and building a good conversation even with cold leads. I can stay calm during difficult calls and c...

Top Skills

B2B Sales · <1 yearB2C Sales · <1 yearCalendar Management · <1 yearCold Calling · <1 yearCold Email Outreach · <1 year

Skills & Expertise

Sales & Business Development

Cold CallingBeginner
Cold Email OutreachBeginner
B2C SalesBeginner
B2B SalesBeginner
Lead GenerationBeginner
Zoho CRMBeginner

Marketing & Growth

Email MarketingBeginner

Customer Success

Phone SupportBeginner
Email SupportBeginner

Virtual Assistance & Admin

Data EntryBeginner
Calendar ManagementBeginner

Work Experience

Inside Sales Representative

The Nature Plant It LLC

May 2026 - Jul 2026

Key Achievements:

• Researched and identified Ace Hardware store locations and contact information using online resources and company websites. • Maintained accurate records of prospects and store information in Google Sheets and Excel for daily reporting and follow-up activities. • Conducted outbound calls to introduce our seed display program and offer free seed samples to potential retail partners. • Followed up with interested stores after sample delivery, answered questions, and assisted in converting prospects into customers. • Built and maintained relationships with store managers and decision-makers through professional and consistent communication.

Phone SupportB2B SalesEmail MarketingEmail SupportLead Generation

Cold Caller / Appointment Setter

Staffify

Jun 2025 - Apr 2026

Key Achievements:

Appointment Setter Part-time Feb 2026 - Apr 2026 · 3 mos Company: Total Household Pro (Digital Marketing Company) -Conducted outbound B2B calls using CallTools auto-dialer -Targeted businesses in construction, roofing, and manufacturing industries -Presented digital marketing services to potential clients -Scheduled appointments using Google Calendar -Recorded and tracked appointments using Google Sheets Cold Calling and Appointment Setting Full-time Jun 2025 - Feb 2026 · 9 mos Company: Senior Health Desk (Medicare and Life Insurance) -Made outbound B2C calls using ReadyMode auto-dialer -Introduced Medicare and life insurance services to prospects -Qualified interested leads based on campaign guidelines -Warm transferred Medicare leads to senior agents -Transferred life insurance leads directly to senior agents

Cold CallingCalendar ManagementPhone Support

Seasonal Customer Service Representative

Vconnx Virtual Solutons

May 2025 - May 2025

Key Achievements:

Company: Z Flowers -Managed customer flower orders placed through the ZFlowers website, which were automatically routed to the ODIN order management system -Contacted customers using AWS Dialer to verify and confirm order details -Coordinated with customers to gather correct delivery information and handle special requests -Used Google Maps to locate and coordinate with local florists for order fulfillment, pricing, and delivery arrangements -Resolved delivery issues and provided timely customer support via phone, email, and chat -Communicated with team members using Google Chat and tracked order updates using Microsoft Excel

Data EntryCalendar ManagementEmail SupportB2C Sales

Call Center Associate

Telesupport

May 2024 - May 2025

Key Achievements:

Appointment Setter/Lead Generation Jan 2025 - May 2025 · 5 mos Company: Go Fish -Conducted manual outbound B2B calls using Vici Dial -Worked with hot leads from Zoho CRM -Contacted business decision-makers for lead generation services -Handled objections and qualified prospects -Scheduled appointments using Calendly Cold Caller/Lead Qualifier May 2024 - Jan 2025 · 9 mos Company: Boostify Financial Solutions -Conducted outbound B2C cold calls using CallTools auto-dialer -Offered loan consolidation and personal loan services to prospects -Identified interest and handled basic customer objections -Collected and updated customer data in Americor CRM -Performed warm transfers to licensed loan specialists

Cold CallingB2B SalesZoho CRMLead Generation

Quick Stats

Age24 years
English LevelConversational
ID VerificationNot verified
Portfolio
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