Rosemarie

Senior Process Executive

Rosemarie

950/mo
Angeles City, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

Dedicated and results-driven professional with 7 years of BPO experience in customer service, financial collections, and sales support. Recognized for consistently exceeding performance targets, building strong client relationships, and contributing to team success through leadership, coaching, and subject matter expertise.

Top Skills

Customer.io · 7 yearsNegotiation · 7 yearsPhone Support · 7 yearsEmail Support · 5 yearsB2C Sales · 3 years

Skills & Expertise

AI & Automation

GitHub CopilotIntermediate
Claude/Anthropic APIIntermediate
Google Vertex AIIntermediate
Workflow AutomationIntermediate
SoraIntermediate
Copy.aiIntermediate

Customer Success

Customer.ioExpert
Phone SupportExpert
Email SupportExpert
Technical SupportAdvanced
Live Chat SupportAdvanced

Sales & Business Development

NegotiationExpert
B2C SalesAdvanced

Marketing & Growth

ChatGPT for MarketingIntermediate

Quick Stats

Age26 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

Universidad De Manila

2020 - 2024