Executive Virtual Assistant

Rona

ID Verified
1,700/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Professional with a strong background in C- Level executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Skills & Expertise

Finance & Accounting

XeroIntermediate
BookkeepingIntermediate
Payroll ProcessingIntermediate

Design & Creative

CanvaExpert
CapCutIntermediate

AI & Automation

ZapierBeginner

Customer Success

Email SupportIntermediate

Work Experience

Executive Virtual Assistant

Catherine Shadrake

Jun 2023 - Nov 2025

Job Responsibilities:

Collaborated on special projects to improve overall business operations within the organization efficiently.

CanvaCapCutEmail Support

Admin/ Executive Assistant

AdjustPro Solutions

Jun 2023 - Jun 2024

Job Responsibilities:

Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed. Ensured smooth daily operations through consistent support to HR, Finance Dept, and Customer Service team.

XeroPayroll ProcessingZapierBookkeepingCanvaPhone SupportAccounts Payable/ReceivableEmail Support

Customer Service Representative

JP Morgan Chase

Sep 2021 - May 2023

Job Responsibilities:

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Phone Support

Assistant Manager

Optum

Jan 2016 - Apr 2021

Job Responsibilities:

Supervised day-to-day operations to meet performance, quality and service expectations. Collaborated with the management team to develop strategic plans for business growth and improvement.

Phone SupportEmail Support

Marketing Representative

Author's Solutions

Oct 2015 - Dec 2015

Job Responsibilities:

Collaborated with Authors regarding the marketing materials to promote their books.

Phone SupportEmail Support

Financial Associate for Citi Bank

Convergys Philippines

Apr 2014 - Sep 2015

Job Responsibilities:

Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Phone Support

Fraud Specialist for Capital One Credit Cards

Sitel Philippines

Jun 2013 - Apr 2014

Job Responsibilities:

Identified trends in fraudulent activities through data analysis, which informed updates to anti-fraud strategies.

Phone Support

Inventory Clerk

Basic Packaging Corp

Apr 2013 - May 2013

Job Responsibilities:

Maintained accurate records of stock levels and reported discrepancies to relevant teams for resolution.

News Reporter-OJT/Internship

DYRC-Radyo Cebu

Apr 2012 - May 2012

Job Responsibilities:

Created and recorded daily news reports for broadcast, adhering to station standards for clarity and professionalism.

Quick Stats

Age33 years
GenderFemale
English LevelConversational
ID VerificationVerified
Portfolio
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