General Virtual Assistant

Rommel

ID Verified
600/mo
Batangas, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced Order to Cash Associate with a focus on contract integrity and transaction processing. Skilled in reviewing contract terms, validating data, and ensuring accurate billing and order execution. Strong attention to detail, problem-solving, and compliance with financial and operational standards. Proficient in ERP systems and Excel.

Top Skills

B2B Sales · <1 yearCanva · <1 yearCapCut · <1 yearCold Email Outreach · <1 yearEmail Support · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Technical SupportBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

CanvaBeginner
CapCutBeginner

Sales & Business Development

Lead GenerationBeginner
B2B SalesBeginner
Cold Email OutreachBeginner
SalesforceBeginner

Work Experience

Order to Cash Operation Associate

Accenture Inc.

Jan 2022 - Oct 2025

Key Achievements:

~Provided full-spectrum administrative support to senior managers, including contract tracking, document approvals, and correspondence follow-up. ~Handled high-volume inboxes and scheduled meetings across global time zones. ~Reviewed 300+ contracts ensuring accuracy and legal compliance. ~Liaised with internal departments to ensure timely customer onboarding and issue resolution

Ticket ManagementGoogle Sheets (Advanced)Email SupportLead GenerationTechnical SupportCanvaB2B SalesExcel (Advanced)

Transaction Processing Associate

Accenture Inc

Jun 2021 - Dec 2021

Key Achievements:

~Performed core business process functions, including data entry, verification, and incident escalation handling. ~Ensured accuracy and completeness in documentation while supporting internal business functions. ~Maintained high performance in SLA compliance and data confidentiality. ~Contributed to the improvement of process efficiency through quality feedback and team collaboration

Email SupportTicket ManagementGoogle Sheets (Advanced)B2B SalesExcel (Advanced)

Quick Stats

Age28 years
English LevelConversational
ID VerificationVerified

Certifications

License Professional Teacher

Education

Bachelor's Degree

Batangas State University

2016 - 2020