Virtual Admin Assistant, Back-office support, Data Entry SpVirtual Admin Assistant, Back-office support, Data Entry Sp
rogelio
ID Verified$1,000
per month
($6/hour)
Profile Description
Customer Service and Virtual Support Professional with 15+ years of experience delivering high-quality service across healthcare, technology, and administrative environments. Skilled in multi-channel communication (email, chat, and phone), data accuracy, patient coordination, CRM management, and problem resolution. Known for professionalism, empathy, and the ability to work independently while maintaining top performance. Proficient in EMR systems, billing workflows, and CRM/ticketing platforms,...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
Human Resources
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Virtual Admin Assistant
Dental Ventures
Dec 2025 - Feb 2026
Job Responsibilities:
• Managing email inboxes and calendars using Google Workspace • Working closely with other administrative team members while confidently handling independent responsibilities • Daily use of Google tools such as Gmail, Drive, Sheets, Docs, and Calendar • Providing direct support to an executive • Performing accurate data entry with strong attention to detail • Maintaining full-time availability du...
Back Office Virtual Assistant
GPM Outsourcing
Jul 2024 - Jul 2025
Job Responsibilities:
• Performed high-accuracy EMR data entry, verification, and reconciliation across multiple patient record sources. • Processed patient insurance and prior authorization requests to support timely clinical approvals. • Updated patient, lead, and client information and maintained detailed documentation for management use. • Coordinated with physicians and billing teams to support accurate claims sub...
Back Office Virtual Assistant
Remote Co-Worker
Feb 2024 - Jul 2024
Job Responsibilities:
• Managed data entry and verification within EMR systems, ensuring 100% accuracy and compliance. • Updated lead and client records, tracked communications, and prepared reports for management. • Coordinated with physicians and billing staff to ensure timely submission of insurance claims. • Maintained detailed data logs and reconciled discrepancies across multiple sources.
Customer Experience Representative
VCloud
Jul 2023 - Nov 2023
Job Responsibilities:
• Delivered accurate product and business information to customers. • Handled inquiries with professionalism, ensuring high customer satisfaction.
Team Leader
HealthyBos
Mar 2023 - Jun 2023
Job Responsibilities:
• Supervised and coached a team of agents, boosting performance metrics. • Monitored KPIs and prepared detailed end-of-day reports for management.