Administrative Assistant, HR Recruiting AssociateAdministrative Assistant, HR Recruiting Associate
Renzo
$100
per month
($1/hour)
Profile Description
I am writing to express my interest in being a part of your team. I have been in the bpo industry for almost 6 years, and with that I have acquired multiple skills such as Email, Chats, Calls and even Admin tasks. I've undergo trainer evaluation on my previous BPO company Concentrix, However I wasn't able to be certified for some reason. Within those years I have handled a variety of projects that includes Technical Support that lasted for 7 months. And my maine role is •Assistanting and resol...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Content & Writing
Customer Success
E-commerce & Marketplace
Sales & Business Development
Work Experience
Administrative Assistant
Gordian Staffing
Nov 2024 - Nov 2025
Key Achievements:
Managed and processed repair requests for the entire association, including normal, rush, and leakrelated service requests. Coordinated communication among vendors, homeowners, and community managers to ensure timely resolution of all work orders. Prepared reports, maintained documentation, and followed up with assigned vendors regarding project status and service updates. Supported community managers by providing timely updates and required documentation. Handled and organized proposals, quotes, bids, and estimates for vendors, community managers, and board members. Utilized Zendesk, Management App, Outlook, PowerPoint, Excel, and Five9 to efficiently manage communications and workflow. Managed calendar scheduling and coordinated meetings for executives and team members. Developed and maintained document management systems to enhance information retrieval efficiency.
Human Resources Recruiting Associate
Accenture Philippines
Sep 2021 - Oct 2024
Key Achievements:
CONDUCTED INITIAL INTERVIEWS AND MANAGED CANDIDATE INFORMATION ON THE COMPANY’S RECRUITMENT PLATFORM. DISTRIBUTED AND TRACKED REQUIRED DOCUMENTS TO ENSURE CANDIDATES COMPLETED ALL ONBOARDING REQUIREMENTS. PERFORMED CANDIDATE VALIDATION, PRE-SCREENING, AND DOCUMENT PROCESSING TO SUPPORT AN EFFICIENT HIRING WORKFLOW. FACILITATED NEW HIRE ORIENTATIONS AND ASSISTED WITH ONBOARDING ACTIVITIES. UTILIZED WORKDAY, [link hidden], POWERPOINT, EXCEL, WORD, EINSTEIN, AND CITRIX TO MANAGE RECRUITMENT TASKS. DEVELOPED AND IMPLEMENTED TARGETED RECRUITMENT STRATEGIES TO ATTRACT HIGH-QUALITY CANDIDATES. MANAGED APPLICANT TRACKING SYSTEM TO STREAMLINE CANDIDATE SCREENING AND SELECTION PROCESSES
Customer Support Representative
Sykes Asia
May 2020 - Sep 2021
Key Achievements:
ASSISTED CUSTOMERS ON THE FOOD DELIVERY ACCOUNT REGARDING ORDER INQUIRIES, TRACKING, AND REFUND PROCESSING.
Customer Support Representative
Concentrix ph
Feb 2019 - May 2020
Key Achievements:
ASSISTED CUSTOMERS WITH BILLING STATEMENTS AND ACCOUNT-RELATED INQUIRIES.
Technical Support Representative
Teleperformance
Feb 2017 - Aug 2017
Key Achievements:
PROVIDED TECHNICAL SUPPORT FOR INTERNET AND PHONE SERVICES, RESOLVED BILLING INQUIRIES, AND ASSISTED WITH SALES.
Quick Stats
Education
Associate's Degree
Saint Francis Institute of Computer Studies
2013 - 2015