customer and technical service representative,customer and technical service representative,

Customer and Technical Support professional with over 9 years of experience providing excellent customer service through phone, email, and chat support. Skilled in troubleshooting technical and service-related issues, coordinating with technicians and warranty providers, and accurately documenting cases using CRM systems while meeting SLA and quality standards. Experienced in handling escalations, resolving customer concerns efficiently, and maintaining high customer satisfaction. Also proficien... See more