Renalyn

Virtual Assistant/E-commerce specialist, Customer Service

Renalyn

600/mo
Sto.tomas, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Providing support and assistance to customers who shop online. Answering questions about products Managing orders, processing returns and price match. Set a schedule for a tech appointment. Offer multi-channel support through Email, chat, voice to ensure customer satisfaction, retention, and ultimately, drive sales growth. Aimed satisfaction to both costumer and company through exhausting tools, costumer connection, best resolution can offer and abiding rules. Pitching products or services and b...

Skills & Expertise

E-commerce & Marketplace

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Technical SupportIntermediate
CrispBeginner

Data & Analytics

Design & Creative

Marketing & Growth

Sales & Business Development

B2C SalesAdvanced
NegotiationAdvanced
SalesforceIntermediate
Cold CallingBeginner

Quick Stats

Age28 years
GenderFemale
English LevelFluent
ID VerificationNot verified