Customer Service & Dispute Manager -ShopifyCustomer Service & Dispute Manager -Shopify

I have over four years of experience providing customer support for eCommerce businesses, primarily Shopify stores shipping internationally. My work involves handling customer emails and tickets end to end, investigating issues across order history, shipping, products, and accounts before responding. I regularly cross-check information across multiple storefronts, Shopify admin, shipping platforms, and support tools such as Zendesk and Re:amaze. I handle order issues, delivery concerns, refunds... See more