Virtual Assistant | Chat Support | Listing Optimization SpecVirtual Assistant | Chat Support | Listing Optimization Spec
Ranfel
ID Verified$800
per month
($5/hour)
Profile Description
I am a hardworking and motivated Virtual Assistant with experience in Airbnb listing management, customer service, chat support, email handling, and social media engagement. I have worked with Airbnb, Guesty, and PriceLabs to optimize listings, manage OTA platforms, and improve booking performance. I also have experience handling customer concerns through chat, calls, and emails while maintaining professionalism and strong communication. My skills include time management, adaptability, attention...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Design & Creative
Virtual Assistance & Admin
Real Estate Operations
Customer Success
Work Experience
Content Moderator
Appen
Jan 2021 -
Job Responsibilities:
Contract base & Project basis. Main task is to provide feedback on news feeds, advertisements and search results for social media websites like Facebook and Instagram.
Listing Optimization Specialist
Revarity
Nov 2025 - Mar 2026
Job Responsibilities:
Optimized Airbnb listings by improving titles, descriptions, pricing details, and photo arrangement to increase visibility and bookings. Assisted in basic revenue management tasks, including pricing updates, fee structuring, and occupancy optimization. Managed and updated property listings across OTA platforms, ensuring accuracy of amenities, house rules, and policies. Conducted listing audits to...
Customer Service Representative
Alorica
Aug 2024 - Jan 2025
Job Responsibilities:
Chat Support / Calls / Email / Hybrid Assisting customers in determining the status of their desired product, informing them of any relevant promotions or discounts, and guiding them through the purchasing process.
Data Analyst
Office Partner 360
Apr 2023 - Dec 2023
Job Responsibilities:
Paralegal / Data Legal Expert in Morgan & Morgan Law Firm Assisted in the Discovery process by handling legal data and case-related documentation. Gathered plaintiff information including address history, medical records, hospitals, and personal details through PDQ tasks. Drafted legal documents such as RTP, RFA, and ROGS. Supported the Service of Process (SOPT) team by researching case informatio...
Quick Stats
Education
Bachelor's Degree
University of Mindanao
2019 - 2025