Customer ServiceCustomer Service
Pitche
800/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone
$800
per month
($5/hour)
Member since June 2026
Profile Description
I have several years of experience in the BPO industry, working as a Customer Service and Technical Support Representative with companies like Concentrix and Sykes Asia. I handled inbound calls, resolved customer concerns, and provided technical troubleshooting while meeting performance metrics. I also have sales experience through appointment setting and cold calling with Farmers Insurance and lead generation roles, where I consistently engaged clients and identified business opportunities.
Top Skills
Phone Support · 5 yearsTechnical Support · 3 yearsCalendar Management · <1 yearCalendly · <1 yearCanva · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Technical SupportAdvanced
Live Chat SupportBeginner
Email SupportBeginner
ZendeskBeginner
LiveChatBeginner
Social Media SupportBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
Specialized Skills
Technical TrainingBeginner
Telehealth SupportBeginner
Medical BillingBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Design & Creative
CanvaBeginner
Logo DesignBeginner
Social Media GraphicsBeginner
Work Experience
Customer Service Representative
Concentrix
Jul 2023 - Mar 2025
Quick Stats
Age36 years
English LevelConversational
ID VerificationNot verified