virtual assistant,customer service support,admin assistantvirtual assistant,customer service support,admin assistant

Detail-oriented customer support and virtual assistance professional with administrative experience handling high-volume phone and email inquiries, client communication, service requests, issue resolution, scheduling, records management and follow-up. Holds a Diploma in Information Technology and is experienced with CRM systems, VoIP, Google Workspace, SAP and [link hidden]. Strong written and verbal English communication, accurate documentation, escalation of complex issues, and ability to work... See more