Healthcare VA, Patient Coordinator ,Appointment SchedulingHealthcare VA, Patient Coordinator ,Appointment Scheduling
Pauline
ID Verified$900
per month
($5/hour)
Profile Description
Results-driven professional with over 10 years of BPO experience and 5 years of remote healthcare experience. Skilled in patient coordination, appointment scheduling, customer service, recruitment, credentialing, insurance eligibility and benefits verification, and administrative support. Experienced in assisting US-based healthcare clients, patients, seniors, and caregivers while managing high-volume tasks in a remote work environment. Adaptable, detail-oriented, and committed to delivering exc...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Human Resources
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Patient Coordinator
Salud Healthcare
Jan 2025 - Apr 2026
Job Responsibilities:
Coordinate patient appointments, follow-ups, and rescheduling with healthcare providers. Conduct high-volume outbound calls to patients, including appointment reminders and preventive care outreach. Communicate with senior patients and their caregivers to ensure proper coordination of care. Verify patients' insurance eligibility and benefits. Coordinate with healthcare providers, clinics, and medi...
Compliance Specialist
Premiere Healthcare Staffing
Jan 2021 - Dec 2024
Job Responsibilities:
Reviewed and maintained healthcare professionals' credentials, licenses, certifications, and required documentation. Monitored document expiration dates and followed up on renewals to ensure compliance. Assisted with background checks, employment verification, and credential validation. Ensured accurate and up-to-date records in healthcare management systems. Supported onboarding and credentiali...
Sales Account Management
Kinect Inc.
Jul 2019 - Dec 2020
Job Responsibilities:
Manage and maintain relationships with existing clients and business accounts. Conduct outbound calls to prospective and existing customers. Identify customer needs and recommend suitable products or services. Generate leads and identify new business opportunities. Present product and service offerings and communicate their value. Handle customer inquiries, objections, and account-related concerns...
Quick Stats
Education
Bachelor's Degree
Manila Central University
2005 - 2009