FreelancerFreelancer
Jose
ID Verified$800
per month
($5/hour)
Profile Description
Dynamic Professional with 13 years of diverse experience in Graphic Design, Quality Assurance, and AI Operations. Expert in balancing creative execution with rigorous QC standards, ensuring brand consistency and operational excellence. Experienced in navigating the intersection of AI technology and human interaction, offering a unique blend of technical data labeling expertise and empathetic customer communication.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Virtual Assistance & Admin
Work Experience
GRAPHIC DESIGNER/ SOCIAL MEDIA MANAGER/ VIDEO EDITOR
Freelancer
Jul 2023 -
Key Achievements:
Created YouTube banners and thumbnails for various channels, with Adobe Photoshop & Canva enhancing visual appeal and engagement. Edited short form video content primarily for social media like Facebook Reels and YouTube Shorts with Adobe Premiere Pro & CapCut. Created designs for marketing packages, including banners and logos, contributing to brand visibility. Utilized critical thinking to break down problems, evaluate solutions, and make decisions, improving project outcomes.
SERVICE ASSOCIATE/ TRANSACTION REVIEWS/ AI VIDEO ANNOTATION/AI LABELING
Eder Solutions
Mar 2020 - Jun 2023
Key Achievements:
Charged customers accordingly on what they have taken inside the pod, ensuring accurate billing and customer satisfaction. Labeled hand movements and items for AI machine learning, contributing to the development of more accurate AI models. Reported camera and fraud issues, enhancing system security and reducing fraudulent activities.
SPEECH TO TEXT, IMAGE ANNOTATOR/LABELER
Lionbridge
Oct 2019 - Dec 2019
Key Achievements:
Listened to pre-recorded conversations and type what was heard. Draw bounding boxes around texts and type as is. Used Coordination and planning skills to achieve according to schedule. Followed SOP guidelines to ensure accuracy and quality
QUALITY CONTROL, APPRENTICE/SEASONAL INSPECTOR
Mitsubishi Motors
Aug 2013 - Oct 2018
Key Achievements:
Assigned to Body, Paint and Final Assembly line and learned different techniques for vehicle assembly. Learned Spot Welding, Sanding, Painting and Assembling. Reported defects such as rusts, paint defects, wide gaps, no sealer, incomplete assembly, etc. Informed superiors and next station about found defects. Documented damaged areas and included them in repair reports, ensuring accurate and comprehensive records. Issued notices and recommended corrective measures upon discovering defects. Identified improperly repaired items and collaborated with the final inspector to resolve issues, improving quality control.
CHAT & EMAIL SUPPORT ASSOCIATE
Magellan Solutions
Jul 2011 - Aug 2013
Key Achievements:
Chatted & emailed customers about their Data Plan, Shipping, Data Roll-overs and Phone upgrades. Mimicked customers on the AT&T website to teach them how to navigate the site. Cultivated relationships with new customers and maintained good partnerships with existing clients.
GRAPHIC/LAYOUT DESIGNER
Team Spirit Sports Apparel
Jun 2010 - Jun 2011
Key Achievements:
Layout/design personalized shirt, tarpaulins, flyers, logo prints for customers. Advised/emailed/chatted customers on their items, ETA, shipping cost, product cost etc. Cultivated and maintained strong relationships with new and existing clients/customers, contributing to customer satisfaction and loyalty.