Jose

Freelancer

Jose

ID Verified
800/mo
Cainta, Rizal, Philippines
Looking for Full-time
9 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dynamic Professional with 13 years of diverse experience in Graphic Design, Quality Assurance, and AI Operations. Expert in balancing creative execution with rigorous QC standards, ensuring brand consistency and operational excellence. Experienced in navigating the intersection of AI technology and human interaction, offering a unique blend of technical data labeling expertise and empathetic customer communication.

Top Skills

Data Entry · 5 yearsAdobe Photoshop · 3 yearsAdobe Premiere Pro · 3 yearsCanva · 3 yearsCapCut · 3 years

Skills & Expertise

AI & Automation

Data LabelingAdvanced
SoraIntermediate
Copy.aiIntermediate
MidjourneyIntermediate
OpenAI APIIntermediate

Content & Writing

Blog WritingIntermediate
Email CopywritingIntermediate
Editorial Calendar ManagementIntermediate

Customer Success

Email SupportIntermediate
Live Chat SupportIntermediate
Social Media SupportIntermediate
ZendeskIntermediate
LiveChatIntermediate

Design & Creative

Adobe PhotoshopAdvanced
CanvaAdvanced
Logo DesignAdvanced
Social Media GraphicsAdvanced
Adobe Premiere ProAdvanced
CapCutAdvanced
Video EditingAdvanced
Color GradingAdvanced
DaVinci ResolveAdvanced
YouTube OptimizationAdvanced

E-commerce & Marketplace

Facebook MarketplaceAdvanced
TikTok ShopAdvanced
Product Listing OptimizationAdvanced
DropshippingAdvanced
Marketplace SEOAdvanced
Product PhotographyAdvanced
Inventory ManagementAdvanced
Order ProcessingAdvanced

Marketing & Growth

SEO (Technical & Content)Advanced
Meta Ads (Facebook/Instagram)Advanced
Content MarketingAdvanced
Social Media AnalyticsAdvanced
YouTube Channel ManagementAdvanced
Community ManagementAdvanced
TikTok GrowthAdvanced
MailchimpAdvanced

Virtual Assistance & Admin

Data EntryExpert
Travel PlanningIntermediate
Calendar ManagementIntermediate

Work Experience

GRAPHIC DESIGNER/ SOCIAL MEDIA MANAGER/ VIDEO EDITOR

Freelancer

Jul 2023 -

Key Achievements:

Created YouTube banners and thumbnails for various channels, with Adobe Photoshop & Canva enhancing visual appeal and engagement. Edited short form video content primarily for social media like Facebook Reels and YouTube Shorts with Adobe Premiere Pro & CapCut. Created designs for marketing packages, including banners and logos, contributing to brand visibility. Utilized critical thinking to break down problems, evaluate solutions, and make decisions, improving project outcomes.

SoraCopy.aiAdobe PhotoshopSocial Media GraphicsSocial Media SupportLogo DesignCapCutAdobe Premiere ProColor GradingBlog WritingYouTube OptimizationYouTube Channel ManagementCommunity Management

SERVICE ASSOCIATE/ TRANSACTION REVIEWS/ AI VIDEO ANNOTATION/AI LABELING

Eder Solutions

Mar 2020 - Jun 2023

Key Achievements:

Charged customers accordingly on what they have taken inside the pod, ensuring accurate billing and customer satisfaction. Labeled hand movements and items for AI machine learning, contributing to the development of more accurate AI models. Reported camera and fraud issues, enhancing system security and reducing fraudulent activities.

Data LabelingData Entry

SPEECH TO TEXT, IMAGE ANNOTATOR/LABELER

Lionbridge

Oct 2019 - Dec 2019

Key Achievements:

Listened to pre-recorded conversations and type what was heard. Draw bounding boxes around texts and type as is. Used Coordination and planning skills to achieve according to schedule. Followed SOP guidelines to ensure accuracy and quality

Data EntryData Labeling

QUALITY CONTROL, APPRENTICE/SEASONAL INSPECTOR

Mitsubishi Motors

Aug 2013 - Oct 2018

Key Achievements:

Assigned to Body, Paint and Final Assembly line and learned different techniques for vehicle assembly. Learned Spot Welding, Sanding, Painting and Assembling. Reported defects such as rusts, paint defects, wide gaps, no sealer, incomplete assembly, etc. Informed superiors and next station about found defects. Documented damaged areas and included them in repair reports, ensuring accurate and comprehensive records. Issued notices and recommended corrective measures upon discovering defects. Identified improperly repaired items and collaborated with the final inspector to resolve issues, improving quality control.

Data Entry

CHAT & EMAIL SUPPORT ASSOCIATE

Magellan Solutions

Jul 2011 - Aug 2013

Key Achievements:

Chatted & emailed customers about their Data Plan, Shipping, Data Roll-overs and Phone upgrades. Mimicked customers on the AT&T website to teach them how to navigate the site. Cultivated relationships with new customers and maintained good partnerships with existing clients.

ZendeskLiveChatLive Chat SupportData Entry

GRAPHIC/LAYOUT DESIGNER

Team Spirit Sports Apparel

Jun 2010 - Jun 2011

Key Achievements:

Layout/design personalized shirt, tarpaulins, flyers, logo prints for customers. Advised/emailed/chatted customers on their items, ETA, shipping cost, product cost etc. Cultivated and maintained strong relationships with new and existing clients/customers, contributing to customer satisfaction and loyalty.

Adobe PhotoshopLogo DesignColor Grading

Quick Stats

Age35 years
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Hero with the Tie
Top 3 Service Associate
Design Fundamentals with AI
Social Media Management