Virtual Assistant

Paola

ID Verified
1000/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Result-driven support and operations specialist with around 20 years of experience in BPO and virtual-assistant roles. Proven strength in customer and client support, administrative operations, data entry & management, project and task coordination, outreach and content support, and technical/platform support. Highly organized, adaptable, and capable of managing multiple clients, projects, and communication channels efficiently. Known for clear communication, problem-solving, attention to detail...

Top Skills

Excel (Advanced) · 10 yearsGoogle Sheets (Advanced) · 10 yearsCanva · 5 yearsLive Chat Support · 5 yearsPhone Support · 5 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Social Media SupportExpert
Ticket ManagementExpert
ZendeskExpert
LiveChatBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Design & Creative

CanvaExpert

E-commerce & Marketplace

ShopifyIntermediate
Amazon FBAIntermediate
eBayIntermediate

Finance & Accounting

QuickBooksIntermediate

Marketing & Growth

Content StrategyIntermediate
HubSpotIntermediate
Instagram GrowthIntermediate

Sales & Business Development

SalesforceAdvanced

Work Experience

Virtual Assistant / Data Entry Specialist

Ovdym LLC

Jun 2021 - Mar 2025

Live Chat SupportTicket ManagementExcel (Advanced)ShopifyPhone SupportZendeskGoogle Sheets (Advanced)CanvaHubSpotContent StrategyQuickBooksSalesforceAmazon FBAeBayInstagram GrowthLiveChatSocial Media Support

VIRTUAL ASSISTANT / DATA ENTRY SPECIALIST

Virtual Spotter Australia Ltd

Feb 2020 - Jun 2021

Ticket ManagementExcel (Advanced)Social Media SupportCanvaGoogle Sheets (Advanced)QuickBooks

Quick Stats

Age38 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
GermanBasic
ID VerificationVerified