Virtual Assistant, CSR for telco company, lead for telcoVirtual Assistant, CSR for telco company, lead for telco

Good day! My name is Norman Ezekiel O. Sunga, though I go by my first name Norman or my nickname Ezi. My work experience are as follows: three years of total experience in the BPO industry in the Philippines and a year for being a virtual assistant for Paralegal Services. In those experiences especially when I have achieved a lead role, I gained skills in customer service, handling escalated calls, data entry, research, and administrative support through various channels, including email, and p... See more