Mylah

Executive Assistant, Customer Care Manager

Mylah

ID Verified
2500/mo
Baguio City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

My name is Mylah “Lalah” Pachao, and I believe I am well-suited for the position you are offering. With six years of experience as a Virtual Assistant, I have honed my skills in various roles, including Administrative Assistant, Executive Assistant, Sales and Marketing Manager, and Senior Customer Care Manager. In my previous positions, I have successfully managed a wide range of tasks. My primary responsibilities have included making outbound calls to prospective clients, as well as efficientl...

Top Skills

Account Management · 5 yearsPhone Support · 5 yearsZendesk · 5 yearsEmail Support · 4 yearsTicket Management · <1 year

Skills & Expertise

Customer Success

Email SupportAdvanced
Phone SupportExpert
Ticket ManagementBeginner
ZendeskExpert

Sales & Business Development

Account ManagementExpert

Work Experience

Senior Customer Care Manager & Executive Assistant

Wound Pros Management Group, Inc.

Nov 2020 - Dec 2025

Quick Stats

Age37 years
English LevelConversational
ID VerificationVerified
Portfolio
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