Mugwe

Virtual Assistance, Customer Service, Cyber Security

Mugwe

3,200/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven business support and operations professional with a Bachelor's degree in Information Security and Forensics and hands-on experience in executive support, customer service leadership, technical assistance, and contract administration. Skilled at managing administrative operations, coordinating projects, organizing documentation, streamlining workflows, and supporting business leaders in fast-paced remote environments. Proficient in Microsoft 365, Excel, Outlook, Google Workspace, C...

Top Skills

API Integration · 3 yearsClickUp · 3 yearsAI Safety & Alignment · 2 yearsAirtable · 2 yearsNotion · 2 years

Skills & Expertise

AI & Automation

API IntegrationAdvanced
Prompt EngineeringIntermediate
AI Safety & AlignmentIntermediate
ZapierIntermediate
AI Agent DevelopmentIntermediate
LLM Fine-tuningIntermediate
GitHub CopilotBeginner
PerplexityBeginner
Claude/Anthropic APIBeginner

Customer Success

Phone SupportIntermediate
Live Chat SupportBeginner
Email SupportBeginner
ZendeskBeginner

Virtual Assistance & Admin

ClickUpAdvanced
AirtableIntermediate
NotionIntermediate
Email ManagementIntermediate
Document ManagementIntermediate
Meeting CoordinationIntermediate
Personal Assistant ServicesIntermediate
CalendlyIntermediate
Research & Information GatheringIntermediate
Executive Assistant ServicesIntermediate
Data EntryIntermediate
Calendar ManagementIntermediate
Travel PlanningIntermediate

Quick Stats

Age24 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Education

Bachelor's Degree

KCA University

2020 - 2024