Mish

Ecommerce Virtual Assistant

Mish

600/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a versatile and professionally trained Virtual Assistant with over three years of hands-on administrative experience, specializing in Ecommerce operations. As I transition into dedicated Ecommerce roles, I bring a strong "ready-to-work" advantage, supported by comprehensive certifications in Shopify Dropshipping and Management (ECOMMBUDDIES), Digital Marketing (Virtualahan), and Social Media Marketing. My background as a Real Estate Virtual Assistant for an Australian firm has equipped me w...

Skills & Expertise

Real Estate Operations

Sales & Business Development

Design & Creative

CanvaBeginner

Content & Writing

Customer Success

Data & Analytics

Marketing & Growth

Work Experience

Local Online Store Manager

Lazada and Shopee

Jun 2020 - Present

Job Responsibilities:

Managed end-to-end ecommerce operations for local online store, increasing customer retention by 30% - Optimized product listings and catalog management across sales channels - Processed and fulfilled customer orders with 99% accuracy and timely delivery - Monitored inventory levels and coordinated with suppliers to maintain optimal stock - Resolved customer inquiries and issues, maintaining 4.8/5...

Order ProcessingMarketplace SEOTikTok ShopProduct PhotographyFacebook MarketplaceProduct Listing OptimizationInventory ManagementOrder FulfillmentLead GenerationAdobe InDesign

Administrative Assistant

outsourceworkers.com.au

Jul 2021 - Aug 2024

Job Responsibilities:

- Applied strong organizational and administrative skills to support business operations - Managed digital listings across multiple platforms with attention to detail and accuracy - Processed payment reconciliation and maintained financial documentation - Coordinated client communications and scheduling for optimal workflow management - Performed CRM management and data entry with meticulous recor...

Real Estate ListingMLS ManagementProduct PhotographyCanvaSocial Media SupportAdobe InDesignGoogle Sheets (Advanced)Product DescriptionsLead GenerationEditorial Calendar Management

Customer Service Associate

Jolibee Foods Corp.

Jan 2008 - Jun 2009

Job Responsibilities:

- Provided exceptional customer service in fast-paced retail environment - Processed customer orders and handled transactions efficiently - Resolved customer inquiries and complaints with professionalism - Developed strong communication and problem-solving skills applicable to ecommerce support

Quick Stats

Age36 years
GenderFemale
English LevelFluent
ID VerificationNot verified

Certifications

Shopify Dropshipping and Shopify Management - ECOMMBUDDIES (Virtual Assistant Training)
Digital Marketing Certificate
Social Media Marketing