Ecommerce Virtual AssistantEcommerce Virtual Assistant
Mish
$600
per month
($3/hour)
Profile Description
I am a versatile and professionally trained Virtual Assistant with over three years of hands-on administrative experience, specializing in Ecommerce operations. As I transition into dedicated Ecommerce roles, I bring a strong "ready-to-work" advantage, supported by comprehensive certifications in Shopify Dropshipping and Management (ECOMMBUDDIES), Digital Marketing (Virtualahan), and Social Media Marketing. My background as a Real Estate Virtual Assistant for an Australian firm has equipped me w...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Real Estate Operations
Sales & Business Development
Design & Creative
Content & Writing
Customer Success
Data & Analytics
Marketing & Growth
Work Experience
Local Online Store Manager
Lazada and Shopee
Jun 2020 - Present
Key Achievements:
Managed end-to-end ecommerce operations for local online store, increasing customer retention by 30% - Optimized product listings and catalog management across sales channels - Processed and fulfilled customer orders with 99% accuracy and timely delivery - Monitored inventory levels and coordinated with suppliers to maintain optimal stock - Resolved customer inquiries and issues, maintaining 4.8/5 customer satisfaction rating - Researched market trends and new products to expand product offerings - Created and analyzed sales performance reports to inform business decisions - Implemented basic SEO strategies to improve product visibility and search rankings
Administrative Assistant
outsourceworkers.com.au
Jul 2021 - Aug 2024
Key Achievements:
- Applied strong organizational and administrative skills to support business operations - Managed digital listings across multiple platforms with attention to detail and accuracy - Processed payment reconciliation and maintained financial documentation - Coordinated client communications and scheduling for optimal workflow management - Performed CRM management and data entry with meticulous record-keeping - Created marketing materials and content for property listings - Developed transferable skills in client support, documentation, and remote collaboration
Customer Service Associate
Jolibee Foods Corp.
Jan 2008 - Jun 2009
Key Achievements:
- Provided exceptional customer service in fast-paced retail environment - Processed customer orders and handled transactions efficiently - Resolved customer inquiries and complaints with professionalism - Developed strong communication and problem-solving skills applicable to ecommerce support