Training and Content Support CoordinatorTraining and Content Support Coordinator
Michael
ID Verified$1,000
per month
($6/hour)
Profile Description
I’m a dedicated professional with over four years of experience in the BPO industry, specializing in customer service, training support, and content management. Currently, I work as a Training and Operations Support Coordinator for AG1 under SupportZebra, where I help maintain and improve training materials, SOPs, and internal resources to ensure accuracy and consistency. I also manage documentation trackers, coordinate training schedules, and provide technical and logistical support for live s...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
E-commerce & Marketplace
Human Resources
Specialized Skills
Virtual Assistance & Admin
Work Experience
Training and Content Support Coordinator
Support Zebra
May 2025 - Present
Job Responsibilities:
I’m a dedicated professional with over four years of experience in the BPO industry, specializing in customer service, training support, and content management. Currently, I work as a Training and Operations Support Coordinator for AG1 under SupportZebra, where I help maintain and improve training materials, SOPs, and internal resources to ensure accuracy and consistency. I also manage documentat...
Customer Care Ambassador
Support Zebra
Sep 2022 - Present
Customer Service Representative
Teleperformance
Feb 2021 - Aug 2022
Quick Stats
Certifications
Education
Bachelor's Degree
Liceo de Cagayan University
2013 - 2017