Customer service managerCustomer service manager
Mercy
ID Verified$700
per month
($4/hour)
Profile Description
Results-driven professional with experience in client communication, relationship management, community engagement, reporting, and customer support. Skilled in building trust, conducting targeted outreach, maintaining follow-ups, and communicating clearly with diverse audiences. Experienced in writing, record-keeping, and coordinating stakeholder engagement, with strong attention to detail and a results-oriented approach. I also have skills in cold calling and marketing.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Specialized Skills
Work Experience
Nutrition Assistant
Matasia Health center
Jul 2022 - Present
Job Responsibilities:
• Communicate directly with patients and caregivers, providing clear guidance and support based on individual needs. • Maintain accurate records, update activity registers, and support reporting processes. • Conduct follow-ups and monitor progress to ensure continued engagement and positive outcomes. • Build positive relationships with patients, caregivers, and health professionals. • Support outr...