Virtual Assistant/ Operations Client ExpertVirtual Assistant/ Operations Client Expert
Maxine
ID Verified$560
per month
($3/hour)
Profile Description
I have 4 years of experience working directly with customers, answering questions, and handling admin tasks in customer service and hotel roles. Over the years, I’ve specialized in chatting with leads across different apps, sorting client information, and setting up schedules. In my past customer service jobs at Teleperformance and Quantrics, I handled accounts for big companies like BMW Australia Financial Services and major phone providers. This helped me get really good at updating client dat...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Finance & Accounting
Sales & Business Development
Work Experience
Customer Service Representative
Quantrics Enterprises Inc.
Mar 2022 - Present
Key Achievements:
During my time as a customer service representative for a telecommunications company, I managed accounts for major Canadian brands including Bell Mobility, Virgin+ Mobile, and Lucky Mobile. I daily resolved diverse customer complaints, handling high-pressure and irate situations with patience, technical troubleshooting, and a steady professional focus.
Operations Customer Expert
Teleperformance PH
Apr 2026 - Sep 2026
Key Achievements:
Worked as a Customer Care Agent with BMW Australia Financial Services. Assisted customers with active contracts by calculating accurate installment plans and delivering requested documentation.
Receptionist
Phoenix One Cafe Bahrain
Nov 2023 - Feb 2026
Key Achievements:
Worked as a receptionist/ cashier/ barista that should build connections with customer, be able to give good service with food and beverages, while performing upsells. Be able to work either as a team or individual on a flexible timings depending on busy days or upcoming events.
Quick Stats
Education
High-school
HUMMS
2020 - 2022