Customer Support Specialist | E-commerce | ShopifyCustomer Support Specialist | E-commerce | Shopify
Mavel
ID Verified$1,000
per month
($6/hour)
Profile Description
I am a Customer Service Specialist with 6+ years of experience in both hospitality and e-commerce, dedicated to delivering excellent support and building strong client relationships. My background has trained me to handle diverse customer needs with empathy, professionalism, and efficiency. I specialize in resolving complex concerns, adapting quickly to new systems, and creating positive experiences that build brand loyalty. Passionate about service excellence, I aim to grow within organization...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Work Experience
Customer Support Specialist
CBDfx
Nov 2022 - Aug 2025
Key Achievements:
• Managed customer inquiries through email and phone, ensuring timely and effective communication. • Oversaw Shopify operations, including processing orders, returns, and refunds to enhance the e-commerce experience. • Collaborated with team members to streamline customer support processes, improving overall service efficiency.