Project Delivery, Cross Functional Collaboration, ShopifyProject Delivery, Cross Functional Collaboration, Shopify

Key Achievements:

Built and operate an independent jewellery e-commerce business with end-to-end ownership across sourcing, quality control, pricing, catalogue management, inventory, payments, fulfilment, delivery, returns, customer communication, and performance reporting. • Independently migrated the store from WooCommerce to Shopify to reduce technical dependency, recurring security issues, and maintenance overhead. • Created repeatable product, photography-review, listing, SEO, inventory, order-processing, and delivery workflows for a catalogue of fewer than 100 SKUs. • Integrated Pesapal, standardised inventory updates for website and social orders, and used Shopify data, COGS, margin, product, and funnel reporting to guide operational decisions. • Generated up to 20,000 website visitors in a single month while managing the operating stack independently alongside full-time employment.

Key Achievements:

Established planning, reporting, and campaign-delivery structure across 11 B2B brands spanning construction, engineering, renewable energy, modular housing, and agribusiness. • Built the organisation’s first segmented stakeholder database of 2,000+ contacts, creating a reliable foundation for outreach, event communication, and lead-generation activity. • Launched and managed a 39-campaign email programme with 22,681 sends, a 94.1% delivery rate, and a sustained 17.9% open rate while coordinating approvals, segmentation, design, and reporting. • Owned end-to-end delivery of Construction Networking Nairobi for 200+ senior professionals and coordinated ISM’s presence at The Big 5 Construct Expo, which generated 200+ qualified leads. • Improved visibility across leadership, sales, design, web, and technical teams through weekly planning, status reporting, prioritisation, and blocker escalation.

Key Achievements:

Served as operational and delivery partner to the founder, converting programme goals into workplans, milestones, ownership structures, reporting routines, and practical operating systems. • Coordinated volunteers across marketing, fundraising, curriculum, podcast, administration, design, social, and content functions, while onboarding replacements and resolving continuity and ownership gaps. • Built a programme tracker covering cohort delivery, funding, curriculum, marketing, events, reporting, owners, deadlines, completion status, estimated versus actual hours, and fixed costs. • Designed an Asana operations workspace, SOPs, approval workflows, onboarding materials, and a final handover covering team structure, cadence, tools, risks, contacts, and continuity recommendations. • Supported delivery of multiple mentorship cohorts, participation growth from approximately 20 to 40+ members, roughly 71% attendance, a rapid shift to virtual delivery, and the Leadercast Kingston partnership. • Ran weekly team check-ins, supported monthly cross-functional meetings, attended advisor and board meetings, and reported progress, blockers, risks, and resource needs.

Key Achievements:

Coordinated digital delivery for 10+ Diageo brands within a multinational, regulated operating environment spanning brand, creative, media, PR, BTL, influencers, research, legal, and market teams. • Translated annual brand and business priorities into digital channel plans, briefs, workstreams, timelines, approval paths, and in-market execution across three East African markets. • Managed dependencies, compliance reviews, asset quality, progress reporting, and escalation across launches and integrated campaigns, including Smirnoff Freestyler, Smirnoff Ice Pineapple Punch, and Battle of the Beats. • Coordinated campaigns that generated 169M+ impressions, reached 10M people, delivered 4.3M completed video views and 3.6M+ engagements, and performed 4.2× above regional benchmarks. • Led digital delivery for Smirnoff Freestyler, which won 1st Place at the Diageo Africa × Meta Reels Awards and secured USD 5,000 in Meta advertising credits; contributed to two additional industry awards.

Key Achievements:

Progressed into a regional remit coordinating content standards and delivery across BuyRentKenya, Pigiame, Cheki, BrighterMonday, and Jobberman teams in multiple African markets. • Provided functional leadership to approximately seven specialists, facilitated weekly learning sessions, and adapted templates, documentation, and workflows to improve consistency across distributed teams. • Supported rollout of standardised editorial and SEO practices, contributing to a 30% improvement in regional content-quality scores over two quarters and on-time publishing across seven countries. • At BuyRentKenya, delivered a search-led content programme that increased blog sessions by 123% and new users by 125%, while social engagement grew 214%. • Built structured local-search activity that grew Google Business Profile views from zero to 91,000 in five months and recovered a hacked 27,000-follower Instagram account within two weeks with no follower loss.